Privacy Policy

Effective Date: January 9, 2026

This Privacy Policy (“Policy”) explains how DIANA ELIZABETH ZEPEDA GUERRERO (persona física con actividad empresarial), operating under the brand JECA Weddings (“JECA,” “we,” “us,” “Servicios Turísticos JECA,” or “our”), collects, uses, shares, and protects personal information when you visit our website, contact us, or use our services.

1) Who We Are / Contact Information

Business Name (Brand): JECA Weddings or Servicios Turísticos JECA
Legal Name: DIANA ELIZABETH ZEPEDA GUERRERO (persona física con actividad empresarial)
Address: Aurora Boreal 4281, Arboledas, Zapopan, Jalisco, Mexico
Email:diana@jecaweddings.com
Phone / WhatsApp: +52 3312565238

If you have any questions about this Policy or your personal information, contact us using the information above.

2) Scope

This Policy applies to information collected through:

  • Our website and related online services
  • Contact forms (including WPForms or similar tools)
  • Email, phone calls, WhatsApp, and SMS communications
  • Consultations, quotes, bookings, and coordination services related to travel and wedding planning

3) Information We Collect

We may collect the following categories of personal information:

A) Information you provide to us
  • Identifiers & contact details: name, email, phone number, city/state, preferred contact method
  • Event details: wedding date or timing, guest count, ceremony type, preferences, special requests
  • Travel and logistics details: room preferences, arrival dates, flight details (if you share them), accessibility needs
  • Communications: messages you send via forms, email, WhatsApp, or other channels
  • Other information you choose to share: for example, budget range, vendor preferences, or additional notes
B) Sensitive information (only if needed and only when you provide it)

Depending on the type of wedding and destination requirements, you may choose to provide documentation such as passports, birth certificates, divorce decrees, or similar legal paperwork. We only use this information to help coordinate legal/administrative requirements with resorts and authorized parties and do not use it for marketing.

C) Information collected automatically

When you visit our website, we (and our service providers) may automatically collect:

  • IP address, device type, browser type, operating system
  • Pages visited, time spent, clicks, referring/exit pages
  • Approximate location (derived from IP)
  • Cookies and similar tracking technologies (see Section 8)
D) Information from third parties

We may receive information from:

  • Resorts, venues, suppliers, or travel partners involved in your trip or wedding
  • Payment processors (confirmation of payment status, not full card details)
  • Social platforms, if you contact us through them

4) How We Use Your Information

We use personal information to:

  • Provide consultations, quotes, and recommendations
  • Coordinate reservations, group travel, wedding planning, and logistics
  • Communicate with you via your preferred method (including WhatsApp/SMS/email)
  • Connect you with resorts/venues/suppliers and coordinate services you request
  • Improve our website, services, and customer experience
  • Prevent fraud, maintain security, and enforce our Terms & Conditions
  • Comply with legal obligations

5) How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Resorts, venues, and wedding suppliers (only as necessary to provide the services you request)
  • Travel providers (transportation, excursions, etc.), when you request coordination
  • Service providers (website hosting, analytics, email tools, form tools, customer support tools)
  • Payment processors to process transactions (we do not store full card numbers)
  • Legal or safety reasons: if required by law, subpoena, court order, or to protect rights and safety

We only share the minimum information necessary for the purpose.

6) International Data Transfers

We operate from Mexico. If you are located in the United States (or elsewhere), your information may be processed in Mexico and other countries where our service providers operate. We take reasonable steps to protect your data regardless of where it is processed.

7) Data Retention

We keep personal information only as long as necessary to:

  • Provide services and support
  • Maintain business records (quotes, bookings, communications)
  • Comply with legal, tax, or accounting requirements
  • Retention periods vary by the type of information and its purpose.

8) Cookies & Tracking Technologies

Our website may use cookies and similar technologies for:

  • Website functionality
  • Analytics (understanding traffic and usage)
  • Performance and security

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9) Communications (Email, SMS, WhatsApp)

If you contact us via WhatsApp, SMS, or phone, we may store the message content and metadata (date/time) to respond and provide services. Standard carrier and messaging rates may apply depending on your provider.

10) Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of certain information (subject to legal/recordkeeping needs)
  • Opt out of marketing communications (you can always ask us to stop)

To exercise a request, email us at diana@jecaweddings.com with the subject line: “Privacy Request”.

We may need to verify your identity before fulfilling the request.

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have additional rights regarding:

  • The categories of personal information collected
  • The purposes of the collection
  • The categories of third parties we share information with
  • Requests to access, delete, or correct personal information

Sale/Sharing: We do not sell personal information. We also do not knowingly share personal information for cross-context behavioral advertising in a way that would be considered a “sale” under California law.

11) Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information directly from children under 13. However, destination weddings and travel arrangements may involve minors traveling with parents or guardians. In those cases, we may receive limited information about a minor (such as name and age) from the parent/guardian solely for logistical and booking purposes (e.g., room occupancy, transportation, resort requirements). If you believe we have collected personal information of a child under 13 without appropriate consent, please contact us at diana@jecaweddings.com, and we will take steps to delete it, subject to legal and recordkeeping obligations.

12) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

13) Third-Party Links

Our website may contain links to third-party websites (e.g., resort websites). We are not responsible for the privacy practices of those third parties. Please review their policies directly.

14) Changes to This Policy

We may update this Policy from time to time. If we make changes, we will post the updated version on this page with a new effective date. Continued use of our website or services after the effective date of the updated Policy means you accept the changes.